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Old 10-21-2013, 01:49 PM
Karen123456's Avatar
Karen123456 Karen123456 is offline
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Join Date: May 2007
Location: US
Posts: 107
Question Do you follow up on failed transactions

We received failed transactions everyday. According to our research, some are fraud and some transactions failed just because customers misspelled billing address, zip code or shipping address.

So we updated our system to follow up on failed transactions. We noticed some customers tried again and completed the order.

Do you follow up on failed transactions too? Do you have any good suggestions on failed transactions?

Thanks,

Casey
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